My tutor has collected payment but did not provide a timesheet for me to sign as proof of payment, what should I do?

It is essential that the tutor provides a timesheet for payment along with the WISE tutor logo at the top. This is the official timesheet and should be presented before the end of each tuition session. The timesheet is designed to prevent payment disputes which usually arise when there is no record of payment. Please discuss this with your tutor and request a record of payment to be provided via email or otherwise. If the tutor has still not provided you with proof of your payment or claims that you owe money when in fact you paid for the tuition session, we suggest that you contact us on 02088168066 or email contactus@wisetutors.co.uk

Posted in: CANCELLATIONS & PAYMENT

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